Shipping Policy
A legal disclaimer
Pure Butters tries its best to ensure deliveries arrive on time in a reasonably estimated time frame. Please check your address is correct at the time of order to avoid any delays or issues. Pure Butters does not accept any responsibility for the customer inputting the wrong address.
Delivery Locations:
At the moment; we only deliver within England.
Delivery Times:
3 - 7 business days (Free Delivery)
Delivery Issues:
Orders placed during times like the weekend will be processed the next business day.
Contact Information:
Any questions, please contact customer service at: purebutters24@gmail.com
We will ask for photographic evidence of any damage in transit in resolving the issue.
If your order is damaged, we will arrange for a replacement or refund as per our refund policy.
Packaging:
All butters will be securely packaged to prevent damage in transit.
Shipping Partners:
We work with trusted shipping partners such as Royal Mail ensuring reliable and timely delivery.